Home / Terms and Condition

Terms and Condition

Terms & Returns Policy – Agricultural Golden Pagoda Co., Ltd

Terms & Conditions

By accessing and using the services of Agricultural Golden Pagoda Co., Ltd, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Terms

  • Our website and services are intended for wholesale customers and businesses.
  • Prices, product availability, and specifications are subject to change without prior notice.
  • Orders are processed only upon full or agreed-upon payment.
  • We reserve the right to refuse service or cancel orders at our discretion.

2. Payment Terms

  • We accept bank transfers, credit/debit cards, and other approved payment methods.
  • All payments must be made in full before shipment unless otherwise agreed upon in writing.
  • Any applicable taxes, duties, or customs charges are the buyer’s responsibility.

3. Shipping & Delivery

  • We strive to ensure prompt and efficient delivery of all orders.
  • Shipping times may vary depending on location and logistics.
  • Delays due to customs clearance, natural disasters, or unforeseen circumstances are beyond our control.
  • The customer is responsible for providing accurate shipping details; errors may result in additional charges.

Returns & Refund Policy

1. Return Eligibility

We accept returns only under the following conditions:

  • The product is defective or damaged upon arrival.
  • The received product does not match the order specifications.
  • The return request is made within 7 days of receiving the order.

2. Return Process

  • Contact our customer support team with order details and proof of damage/defect.
  • Returns must be approved before shipping the item back.
  • The product must be returned in its original packaging, unused, and in the same condition as received.
  • Customers are responsible for return shipping costs unless the return is due to our error.

3. Refund Policy

  • Refunds are processed only after the returned product is inspected and approved.
  • Refunds will be credited to the original payment method within 7-14 business days.
  • Shipping charges and applicable transaction fees are non-refundable.

Contact Us

For any questions regarding our Terms & Returns Policy, feel free to contact us:

Address: 55/4 Thewapiban Road, Nai Mueang Subdistrict, Mueang Roi Et District, Roi Et Province 45000
WhatsApp: +66 955253252
Email: info@agriculturalgoldenpagodacoltd.com
Website: https://www.agriculturalgoldenpagodacoltd.com

By placing an order with Agricultural Golden Pagoda Co., Ltd, you acknowledge that you have read and agreed to these terms. Thank you for choosing us as your trusted agricultural supplier.